Compression products,
brought to your community.
Free compression socks, braces, orthotics, and incontinence products for Status Card holders across British Columbia — billed directly to FNHA. We've served 36 communities across BC and counting. We come to your nation for fittings.
Request a visit to your nation36 communities across BC
These are the nations, hospitals, health centres, and friendship centres we've already served or shipped products to members of. Don't see your nation? Request a visit below — we travel.
Okanagan / Similkameen / Nicola
Westbank First Nation · Okanagan Indian Band (Komasket / Vernon) · Penticton Indian Band · Lower Similkameen Indian Band · Lower Nicola Indian Band
Thompson / Shuswap
Neskonlith Indian Band · Ashcroft Indian Band
Cariboo — Williams Lake / Quesnel
Williams Lake First Nation (T'exelc) · Xat'śūll First Nation (Soda Creek) · Canim Lake Indian Band · Lhtako Dene Nation · Nazko First Nation
Prince George Northern Hub
Lheidli T'enneh First Nation · Takla Nation
Fort St. James / Vanderhoof Corridor
Nak'azdli Whut'en · Tl'azt'en Nation (Tachie) · Binche Whut'en · Nadleh Whut'en First Nation
Ksyen / Terrace Area
Haisla Nation · Gitga'at First Nation · Metlakatla First Nation
Vancouver Island — South
Tsawout First Nation · Tsartlip First Nation · Tseycum First Nation · Cowichan Tribes · Qualicum First Nation · Stz'uminus First Nation · K'omoks First Nation · Homalco First Nation
Vancouver Island — North & West Coast
Tseshaht First Nation · Ahousaht First Nation · Huu-ay-aht First Nation · Ucluelet First Nation (Yuułuʔiłʔatḥ) · 'Namgis First Nation · Gwa'sala-'Nakwaxda'xw
Haida Gwaii
Skidegate Band Council · Old Massett Village Council
Sea-to-Sky
Squamish Nation · Lil'wat Nation (Mt Currie)
Lower Mainland / Fraser
Musqueam Indian Band · Tsleil-Waututh Nation
How to get your socks
Pick your products
Browse compression socks, knee braces, orthotics, and more — all free for Status Card holders.
Sign in with your card
One quick form — your Status Card details so FNHA covers it. Reviewed by your doctor.
Free shipping
Ships free across BC within 5 business days after we receive your Rx. Or get fitted at a community visit.
Bring StepUP to your nation
Tell us about your community and we'll plan a visit — fittings, education, and sock distribution all in one day.
Common Questions
Is it really free?
Yes. All products listed on our website are available at no cost to eligible Status Card Holders with a valid prescription.
We have created easy-to-use prescription templates that help start the conversation with your doctor or healthcare provider. Your doctor will determine whether the product is appropriate for your healthcare needs and can either use our template or create their own prescription.
Do I need a prescription?
Yes. A prescription is required for FNHA coverage and is what allows your products to be covered at 100%.
We recommend downloading the appropriate prescription template and bringing it to your doctor, nurse practitioner, or healthcare provider. These templates have been specifically designed to include the information FNHA typically requires when reviewing product requests.
You can download, print, email, or share the prescription form directly with your healthcare provider.
Why do I need a prescription?
Your prescription is what allows FNHA to fully cover your products.
The prescription helps your healthcare provider confirm that the product is appropriate for your needs and provides the information FNHA requires for approval.
To make the process easier, StepUP provides pre-filled prescription templates for compression garments, orthotics, braces, and incontinence products.
How long does the process take?
Once we receive your completed prescription, it is submitted to FNHA for review.
FNHA approval timelines typically range from 2–3 weeks, depending on the product category and current processing times.
Once approval is received, StepUP typically ships products within 5 business days.
Products are usually shipped directly to your local community health centre, Band office, or designated delivery location.
Some products may require additional FNHA review or authorization and may take longer.
Compression Socks: How many pairs do I receive?
Most eligible FNHA clients qualify for up to 4 pairs of medical-grade compression socks per year.
StepUP ships all approved pairs together so you can maximize your annual FNHA coverage and receive the full benefit of your prescription.
What if the fit isn't right?
Contact us within 14 days of receiving your products.
Medical compression garments and braces require proper sizing. We will work with you to determine whether adjustments, exchanges, or re-sizing options are available.
We also recommend discussing any fit concerns with your healthcare provider.
Can I order for family members?
Yes. Each family member must have their own Status Card and prescription, but multiple household members can be included in the same order process.
What if my Status Card is expired?
Submit the most recent Status Card you have available.
In many cases FNHA can verify coverage directly. If updated documentation is required, we will contact you and help guide you through the process.
The fine print
Privacy Policy
What information do we collect?
We may collect:
- Name
- Phone number
- Email address
- Shipping information
- Status Card information
- Prescription information
- Product selections and order history
Why do we collect this information?
We collect information to:
- Process FNHA claims
- Coordinate approvals
- Ship products
- Provide customer support
- Maintain records required by law
Who can access my information?
Your information may be accessed by:
- Authorized StepUP staff
- FNHA when claims are submitted for coverage
We do not sell, rent, share, or market your information to third parties.
How long is information retained?
Client records are retained as required under applicable Canadian laws, including tax, healthcare, and business record retention requirements.
Your rights
You may request access to your information or request corrections to your records at any time by contacting stepupcompression@gmail.com.
Last Updated: May 28, 2026.
Terms of Service
Who is StepUP Compression?
StepUP Compression is a medical supply provider specializing in compression garments, orthotics, braces, and related healthcare products.
We do not manufacture products. We source products from established medical manufacturers and distribute them to clients across British Columbia.
Product Recommendations
Any sizing recommendations, product suggestions, or educational information provided by StepUP are for guidance purposes only.
All medical decisions should be discussed with your doctor, nurse practitioner, or healthcare provider.
FNHA Coverage
Eligible products for Status Card Holders are billed directly to FNHA when coverage requirements are met.
Coverage approval is determined solely by FNHA and applicable benefit policies.
Shipping & Fulfillment
Each product follows its own approval and fulfillment pathway.
Prescriptions and approvals may arrive at different times depending on the product category and healthcare provider. This is normal.
Products are typically shipped within 5 business days after FNHA approval is received.
Some products may require additional FNHA authorization before shipment.
Returns
Due to hygiene and medical-use requirements, returns are generally limited to defective products or manufacturer-approved exchanges.
Verification
StepUP may verify Status Card and coverage information with FNHA.
Service may be declined if submitted information is inaccurate, incomplete, or fraudulent.
Records
StepUP maintains order, prescription, and claim records as required by applicable Canadian law.
Governing Law
These terms are governed by the laws of British Columbia and Canada.
Last Updated: May 28, 2026.