Medical Coverage Made Simple — One Step at a Time
We help healthcare workers, First Nations members, and everyday clients access properly fitted medical-grade products through simple guided pathways.
Start with the right pathway
Choose your StepUP pathway
Each client group has a different process. Pick the option that fits you and we’ll guide you through the next step.
Healthcare Workers
For BC hospital staff and healthcare workers looking for medical-grade compression socks with Pacific Blue Cross reimbursement support.
- Flat rate: $150 per pair
- Book an in-person fitting
- Measure yourself from home
- Claim-form support available
First Nations Members
For eligible First Nations clients needing help accessing compression socks, braces, orthotics, and incontinence products through coverage pathways.
- No-cost eligible products
- Status Card + prescription pathway
- Upload forms gradually
- Track product requests
Everyone Else / Retail
For clients shopping directly for compression socks, braces, and support products with sizing help and competitive online pricing.
- Shop compression socks
- Compare styles and materials
- Use measurement guide
- Ship direct to your home
Compression Socks
Knee-highs, calf sleeves, thigh-highs, pantyhose, athletic, dress, travel, and work styles.
Braces & Supports
Knee, ankle, wrist, elbow, back, plantar fasciitis, and mobility support products.
Orthotics
Guided scanning, prescription workflow, and custom orthotic support through approved lab partners.
How it works
A simple process built around fitting, paperwork, coverage, and getting the right product to the right person.
Choose your pathway
Healthcare worker, First Nations member, or retail client.
Get measured
Book a fitting, attend an event, or measure yourself at home.
Submit documents
Use the right claim, prescription, upload, or intake form.
Receive your products
Pick up at an event, receive delivery, or ship direct.
Need help choosing the right option?
StepUP Compression can help with sizing, prescription templates, coverage questions, workplace fittings, community events, and product selection.
What's covered by FNHA
Free medical products — delivered to your door.
-
Compression
Socks, sleeves, wrist, elbow, and ankle compression. Up to 4 items per year, mix and match.
4 per year -
Braces
Rigid knee braces, back braces, hinged supports. One per body part every 2 years.
1 every 2 years -
Custom Orthotics
Hand-crafted in Victoria, BC by Paragon Orthotic Lab. Cast or scan — yours in 5–6 weeks.
1 pair every 2 years -
Sleeves
Arm, leg, and knee sleeves for circulation and recovery. Counted within your 4-item annual compression allowance.
Counts toward 4/year -
Continence Care
Tena supplies shipped by the pallet to your door. Refills every 3 months when 4+ members are ready.
Refill every 3 months